Fractional Technology Department - Use Cases

All the ongoing technology care your business needs - handled by experts, at a fraction of the in-house cost.

Your Complete Tech Department - Fractionally Delivered

The Fractional Technology Department (FTD) from Flovantis fills the everyday gaps most SMBs don't have time or talent to manage. These are the recurring, high-impact activities that make your systems reliable, secure, and scalable - without hiring full-time staff.

A Fraction of the Cost

Get a full technology department's capability for a small monthly subscription - no hiring, training, or overhead.

Fractional Experts for Every Task

Each function is handled by a proven specialist who's done it many times before - from security to cloud to data.

24 x 7 Tech Help Desk

On-demand support for your team's tech queries, troubleshooting, and quick tasks - any time, any day.

Start small with our flexible subscription tiers - and expand as your confidence and results grow.

1. Tech Stack Governance & Tool Rationalization

The Problem: SMBs accumulate too many disconnected tools - multiple CRMs, chat apps, and project systems - with overlapping costs and no integration.

FTD Delivers:

  • Regular audits of all SaaS tools and shadow IT
  • Consolidation roadmap (remove or merge systems)
  • Usage and ROI tracking for every tool

Why It Matters: Reduces waste, simplifies user experience, and cuts SaaS spend by 20–40%.

Frequency: Quarterly / Bi-annual reviews

2. Fractional CIO / CTO Strategy Sessions

The Problem: Some SMBs make tech decisions reactively - usually based on vendor pitches, not strategy.

FTD Delivers:

  • Quarterly tech planning sessions with leadership
  • Roadmaps aligning tech investments with business goals
  • Prioritization of automation, upgrades, and integrations

Why It Matters: Replaces guesswork with a data-backed, proactive technology vision.

Frequency: Quarterly

3. Cybersecurity Oversight & Readiness

The Problem: Some SMBs assume their cloud apps handle security - until something breaks or a phishing email gets through.

FTD Delivers:

  • Continuous monitoring of security configurations across all platforms
  • Regular password, MFA, and device audits
  • Phishing simulations and incident-response playbooks

Why It Matters: Protects SMBs from data loss, downtime, and costly breaches.

Frequency: Monthly

4. Disaster Recovery & Backup Validation

The Problem: Many SMBs think “it's in the cloud” means “it's backed up.” It isn't.

FTD Delivers:

  • Cross-system backup verification (Google Drive, CRMs, ERP, etc.)
  • Quarterly restore drills to validate recoverability
  • Documentation of business continuity steps

Why It Matters: Ensures the business gets back on its feet quickly - even if systems fail.

Frequency: Monthly / Quarterly

5. Cloud Cost Optimization & Resource Governance

The Problem: Cloud or SaaS costs quietly balloon as users, storage, and add-ons grow unchecked.

FTD Delivers:

  • Monthly spend analysis and rightsizing
  • Auto-decommissioning of inactive resources
  • Cost forecasting and budgeting

Why It Matters: Keeps recurring technology costs predictable and efficient.

Frequency: Monthly

6. Identity & Access Management (IAM)

The Problem: When employees leave, old accounts stay active; new hires wait days for access.

FTD Delivers:

  • Automated onboarding/offboarding workflows
  • Access reviews across all platforms
  • Single sign-on (SSO) strategy and management

Why It Matters: Improves security and saves time while reducing onboarding friction.

Frequency: Ongoing / Monthly

7. Vendor & Technology Support Management

The Problem: SMBs waste hours chasing vendors for bugs or configuration issues.

FTD Delivers:

  • Acts as the single point of contact (SPOC) for all technology vendors
  • Tracks open tickets and ensures SLA compliance
  • Manages renewals, negotiations, and upgrades

Why It Matters: Frees internal teams from vendor chaos and ensures accountability.

Frequency: Ongoing

8. Collaboration Platform Management

The Problem: Chat and collaboration tools become cluttered - duplicate groups, unmanaged data, poor access control.

FTD Delivers:

  • Governance and cleanup of channels, files, and permissions
  • Archiving inactive projects and managing storage
  • Standardizing folder structures and naming conventions

Why It Matters: Reduces chaos, improves searchability, and keeps data organized.

Frequency: Monthly

9. IT Process Documentation & Knowledge Base Management

The Problem: Critical workflows live in people's heads; no documentation exists.

FTD Delivers:

  • Create and maintain standard operating procedures (SOPs)
  • Build searchable internal knowledge bases
  • Keep documentation updated with tech changes

Why It Matters: Reduces dependency on individuals; smoothens onboarding and scaling.

Frequency: Quarterly / Ongoing

10. License & Compliance Monitoring

The Problem: SMBs unknowingly violate software license limits or regulatory guidelines.

FTD Delivers:

  • Tracks license usage vs. entitlements
  • Ensures software terms and data policies are followed
  • Prepares compliance documentation when required

Why It Matters: Prevents legal and financial exposure while demonstrating maturity.

Frequency: Quarterly

11. Tech Debt Identification & Modernization

The Problem: Legacy systems and outdated tools slow teams down, but fixing them feels overwhelming.

FTD Delivers:

  • Identifies and prioritizes “tech debt” - outdated systems or scripts
  • Recommends modernization path (cloud migration, new APIs, etc.)
  • Executes improvements incrementally to minimize disruption

Why It Matters: Keeps technology scalable and maintainable as the business grows.

Frequency: Bi-annual / Ongoing

12. Employee Tech Enablement & Productivity Optimization

The Problem: Teams underuse the tools they already pay for - because no one trains or configures them well.

FTD Delivers:

  • Periodic internal tech training and enablement sessions
  • Customized tool configurations and templates
  • Adoption tracking and reporting for continuous improvement

Why It Matters: Increases ROI on tech investments and reduces frustration across teams.

Frequency: Quarterly

The Department You Always Needed - Without Hiring One

Flovantis' Fractional Technology Department quietly manages everything your business depends on - from security to strategy to everyday tech care - so you can focus on growth.

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